人际关系基本技巧
Techniques01不批评、不指责、不抱怨
Don't criticize, condemn or complain.02给予真诚的赞赏
Give honest and sincere appreciation.03激发他人的强烈需求
Arouse in the other person an eager want.受人欢迎的六种方法
Liking01真诚地关心他人
Become genuinely interested in other people.02微笑 (Smile)
A simple smile goes a long way.03记住他人的名字
A person's name is the sweetest sound.04做一个好听众
Be a good listener. Encourage others to talk.05谈论对方感兴趣的话题
Talk in terms of the other person’s interests.06让对方觉得重要
Make the other person feel important sincerely.赢得认同的十二种方法
Winning01避免争论
The only way to get the best of an argument is to avoid it.02尊重他人意见，切勿说“你错了”
Show respect for the other person's opinions. Never say "You're wrong."03如果你错了，迅速坦诚承认
If you are wrong, admit it quickly and emphatically.04以友善的方式开始
Begin in a friendly way.成为领导者
1
从称赞与真诚的欣赏开始
Begin with praise and honest appreciation.
2
间接提醒他人的错误
Call attention to people's mistakes indirectly.
3
提问而非命令
Ask questions instead of giving direct orders.